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Privacy Policy

PRIVACY STATEMENT

WE ARE COMMITTED TO PROTECTING INDIVIDUAL PRIVACY AND SECURING THE PERSONAL INFORMATION MADE AVAILABLE TO US WHEN YOU VISIT WWW. EARTHYARD.COM.AU (THE "WEBSITE"). THIS PRIVACY POLICY DESCRIBES OUR PRACTICES IN CONNECTION WITH INFORMATION WE COLLECT THROUGH THE WEBSITE. PLEASE READ THIS POLICY BEFORE VISITING THE WEBSITE OR BEFORE PROVIDING ANY PERSONAL INFORMATION TO US. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU SHOULD IMMEDIATELY DISCONTINUE ANY USE OF THIS WEBSITE. BY USING THE WEBSITE AND PROVIDING US WITH PERSONAL INFORMATION, YOU ACCEPT THAT WE MAY COLLECT, USE AND DISCLOSE YOUR INFORMATION, INCLUDING YOUR PERSONAL INFORMATION IN THE WAY DESCRIBES IN THIS PRIVACY POLICY. ALSO NOTE THAT THESE TERMS AND CONDITIONS MAY CHANGE FROM TIME TO TIME AND IT IS YOUR RESPONSIBILITY TO CHECK FOR SUCH UPDATES. 

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

Account Registration Data: This is the personal data that is provided by you when you register for an account with the earthYARD online store. This includes your email address, shipping and billing address, name and phone number. We only ask you for this information if you choose to register for an account or if you purchase products from our store.

earthYARD Product Purchases and store usage: This information is the about the products you purchase from earthYARD store. Some technical data such as the types of devices you are using to access our store, browser type, language and cookie data are also collected so we can ensure we're providing a store that is up to date and suitable for your needs.

Payment Data: We may collect such personal data if you purchase through our store. The data collected may vary depending on the payment method you choose such as AfterPay, PayPal or Direct. We do not collect payment card information and instead use Third Party secure services that tokenise any card IDs and personal information.

Contests, Communities and Forums: This personal data is used to allow you to sign up and participate in these types of promotions. The types of data collected will vary depending on the promotion and are by opt in only.

Marketing Data: This personal data is used to enable earthYARD to send you marketing communications either: via email; via third party ad services, via mail.

SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing: When you purchase from our store you are giving permission for earthyard to send you emails about our store, new products and other updates. We do not share your information with third parties unless you have specifically opted in to receive third party communication or the product you have purchased is being despatched by a third party.

We will also use your personal data to provide, personalise and improve your experience with earthYARD by providing customised, personalised or localised content. recommendations, features and advertising on or outside of the earthYARD website.

SECTION 3 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at enquiries@earthyard.com.au or mailing us at:

earthYARD

PO Box 3123 Blaxland New South Wales AU 2774

Alternatively, you can use the opt-out function on any of our marketing communications emails.

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

If you connect your earthYARD account to a Third Party Application such as PayPal, AfterPay, Facebook, Instagram for example, earthYARD may share your store usage data so you can connect the two services together.

If you register for a Community Account we will ask you to create a specific username, this will be publicly displayed to anyone who accesses the community platform along with any questions or comments you post.

We use technical service providers which may operate the technical infrastructure that we need to provide the earthYARD store (Shopify, Kit, PayPal, AfterPay, eWAY as examples), in particular providers which host, store, manage and maintain the earthYARD store, its contents and data we process.

We will share  your personal data in those cases where we sell or negotiate to sell our business to a buyer or prospective buyer. In this situation, earthYARD will continue to ensure the confidentiality of your personal data and give you notice before your personal data is transferred to the buyer or becomes subject to a different Privacy Policy.

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

 Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 7 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 8 - DATA RETENTION AND DELETION

We keep your personal data only as long as necessary to provide you with the earthYARD and for legitimate and essential business purposes, such as maintaining the performance of the earthYARD website, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes. We keep some of your personal data for as long as you are a user of the earthYARD store. For example, we keep your cart, order and account information.

If you request, we will delete or anonymise your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, including situations such as the following:

  • If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved;
  • Where we are required to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or,
  • Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users.

SECTION 9 - COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 10 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 11 - KEEPING YOUR PERSONAL DATA SAFE

We are committed to protecting our users’ personal data. We implement appropriate technical and organisational measures to help protect the security of your personal data; however, please note that no system is ever completely secure. We have implemented various policies including encryption, access, and retention policies to guard against unauthorised access and unnecessary retention of personal data in our systems.

Your password protects your user account, so we encourage you to use a unique and strong password, limit access to your computer and browser, and log out after having used the earthYARD Service.

SECTION 12 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at enquiries@earthyard.com.au or by mail at

earthYARD

[Re: Privacy Compliance Officer]

PO Box 3123 East Blaxland New South Wales AU 2774